Distribute information to all Departments regarding needs and requirements of groups, meetings and events taking place in our hotel 

Be knowledgeable of the hotel’s demand segments, sources of business for each, and balances market segments according to supply and demand 

Support guest service as the hotel’s driving philosophy 

Personally demonstrate a commitment to guest service by responding to guests’ needs 

Develop/assists with development of the hotel’s marketing and sales plan based on the hotel’s position and strengths within each market segment Assist with marketing plan provided by product managers – i.e. website, SEO, social media, advertising, PR distribution, etc. 

Follow up sales calls and maintain the data of clients 

Assist in the implementation of the hotel’s marketing and sales plan 

Actively sell room nights through in-house sales calls, telemarketing, tours, etc. 

Actively sell to in-house guests (greeting tours, talking with guests at continental breakfast to surface additional leads, etc.)