Sales & Technical Advisor needed for a Telecommunication Company in BEIRUT.

Main Duties and Responsibilities:

 Assist customers in their store journey by providing them with superior customer service and product knowledge to ensure that their needs are answered while using cross-selling and up-selling when needed to maximize purchased products.

 Perform visual checks on maintenance items received to ensure that all parts are functional and send defected and damaged items to the Head Office.

 Recharge customers’ SIM cards using Whish system within the set and agreed procedure.

 Handle customers’ products exchange and ensure that the product falls within the exchange policies and procedures and inform customer accordingly Recommending solutions that are in 

 Handle customers maintenance enquiries on the spot including screens replacements, software and hardware related issues Executing Projects’ Administration

Education and Experience:

-Technical degree .

being a university graduate is a plus

-1 to 5 years of experience in exactly the same domain: Sales of Phones and Mobile Accessories; preferably (additional) having a technical experience in mobile fixing.

This company being the first industry of its kind in Lebanon was founded in 2010 with a vision to go ahead the Lebanese industry to the highest level according to the Europeans and internationals manufacturing practices.
Situated on 11000 m2, the factory is equipped with recent European technology and modern fully automated machines to ensure the highest level of technical performance and high continuous productivity.
Our poly-lined chains raise our production capacity to reach 30 tons per day.
Within an experience of 10 years, our products reached consumers over the African continent through our subsidiary SIPRO-CHIM, leader food industry in Ivory Coast.