Industry: IT Industry

Vacancy: Network Engineer

Job Type (FT, PT, Contractual, Seasonal)*: Full Time

Major: Computer Engineer or Equivalent

Years of Experience: 1-2

Location: Down Town Beirut

IMPLEMENTATION RESPONSIBILITIES

• Implement and operate network solutions/products.

• Follow Instructions and report to Team Leader.

• Handle documentation and configuration backup.

• Ensure that configurations comply with the industry standards and security policies.

MONITORING RESPONSIBILITIES

• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.

• Monitor network performance and ensure system availability and reliability.

• Complete tasks of service level agreement (SLA).

NETWORK SUPPORT & CUSTOMER RELATIONSHIP RESPONSIBILITIES

• Provide onsite and remote support and troubleshooting to resolve emerged issues.

• Solve customers’ requests after coordinating with the Team Leader/Technical Manager.

• Coordinate with vendors and other IT personnel for problem resolution.

• Train customers and team members on using new solutions/products.

• Maintain excellent relationship with internal & external customers.

• Create/Update Task management application of each customer’s cases, implementation and support (on site/remote).

• Ensure the service report is signed by the client.

SELF-DEVELOPMENT & PARTNERSHIP RESPONSIBILITIES

• Do a self-assessment to identify points of weakness in needed technologies and discuss the requirements to fill the gap with the team leader.

• Accomplish new certifications and develop technical know-how.

• Attend trainings and submit for required exams to maintain partnerships with vendors.

INFORMATION MANAGEMENT RESPONSIBILITIES

• Contribute in the development of the internal knowledge base that includes documentation, backup of new solutions, collaborative solutions, performance monitoring and internal control.

REQUIREMENTS:

CERTIFICATIONS

• CCNA Routing and Switching

• CCNP

• Experience in similar position or in Network Administrator position

Steps to Success is a 2-year project where students from the Lebanese University benefited from the proper resources and support to secure their successful place in the increasingly competitive job market and succeed in their career.
The project involves training sessions delivered on campus by professional mentors over the course of two years with internships and job placements opportunities.