Primary Job Responsibilities:

•  Format PC and Laptop and install softwares.

•  Remotely resolve end user desktop/laptop issues in a mixed operating system environment:Windows,  Using Remote software TeamViewer.

•  Server configuration(windows 2008,2012,2016).

•  Interface with employees both online and on site to diagnose root cause and resolve issues in the most effective manner.

•  Proactively identify and assist in technology opportunities for upgrades and implement new solutions.

•  Perform first level IT support of break/fix issues, resolve issues or escalate as needed.

•  Install software applications that are outside of the standard deployment when required.

•  Ability to prioritize, balances multiple responsibilities, and work under pressure.

•  Deploy and repair equipment as needed, i.e.; Monitors,Tablets, Scanners, etc.

•  Receive inbound calls and record significant information.

•  Must own a car.

 

TECH SUPPORT is a professional Information Technology Company that provides customers with a high quality of IT consultancy, computer networking, and IT services...
We utilize our extensive experience and expertise in providing networking industry services and solutions in order to help you lower cost and increase efficiency by leveraging our immense know-how with state of the art technologies.