IT Support Technician Full-time Job-2023 وقت كامل وظيفةمنذ 8 أشهر - تكنولوجيا المعلومات والاتصالات - Jdeideh - 663 الآراء
Primary Job Responsibilities:
• Install and configure software and operating systems on PCs and laptops.
• Provide remote support to end-users with desktop/laptop issues in a mixed operating system environment (Windows, Mac) using remote software like TeamViewer.
• Configure and maintain servers (Windows 2008, 2012, 2016).
• Diagnose and resolve technical issues for end-users both online and onsite.
• Identify opportunities for technology upgrades and assist in implementing new solutions.
• Provide first-level IT support for break/fix issues, resolving issues or escalating as needed.
• Install software applications outside of standard deployment when required.
• Prioritize and balance multiple responsibilities and work well under pressure.
• Deploy and repair equipment as needed, including monitors, tablets, scanners, etc.
• Receive inbound calls, record significant information and provide support to resolve issues.
We utilize our extensive experience and expertise in providing networking industry services and solutions in order to help you lower cost and increase efficiency by leveraging our immense know-how with state of the art technologies.